FAQ
How do I register?
Simply fill out our registration form for free!
Where do I ship to?
The UPS Store
43449 NYS Route 12 Unit 100
Alexandria Bay, New York 13607
Include your Account ID or Email!
When can I pick up?
Monday—Friday 8am—6:30pm
Saturdays 9am—3pm
How much is it?
The UPS Store offers convenient pricing on all your internet retail pickups!
Per package up to 30lbs:
$5 US, $6 Canadian
Per package over 30lbs:
$10 US, $12 Canadian
Are there late charges?
After 30 days there is a charge of $1/day.
Emergencies or extremely urgent?
Call 1-855-515-5057 to talk to the boss. We'll see if we can accommodate your circumstances.
Can I ship my dachshund?
No. Please do not ship your pets.